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Learning @BUSINESSNEXT
BUSINESSNEXT, being a niche BFSI-focussed product organization, is deeply committed to fostering a culture of continuous learning and development - be it for its Employees, Customers, Partners or any learner keen to progress his/her career by being part of BUSINESSNEXT transformational ecosystem.
Recognizing that the business landscape is ever evolving, we ensure that our offerings stack is aligned with it. We place a significant emphasis on the importance of staying ahead in this dynamic environment and offering trainings that support the learners.
We continuously strive to enhance the quality of learning and improve the efficiency & effectiveness of learners by setting Global standards in the entire gamut of Digital Learning. We create structured Programs & modules that are standardized across learner groups through BUSINESSNEXT Academy.
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BUSINESSNEXT Academy
All our products and platforms trainings are hosted on BUSINESSNEXT Academy, a learning arm of BUSINESSNEXT. These include our award-winning flagship program.
As seen currently in the financial industry, the line between domain expertise and technology is increasingly getting blurred. With a growing reliance on technology to manage customer experience, there is an increasing demand for professionals who understand the intricacies of BFSI as well the technological aspects of CRM platforms.
BUSINESSNEXT recognizes that learning is a gradual process hence there are multiple introductory guided programs, which can Teach, Show & Practice elements, employing various methodologies such as: eLearning courses, virtual Instructor-led sessions, or a mix of both. Having built the foundation, various other advanced programs will deepen your learning.
Why CRM Product Training
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Develop Product Proficiency
Gain hands-on experience on CRM software, process management, and system integration, making you an asset in any IT or digital transformation team.
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Leverage Your BFSI knowledge
Use your deep understanding of financial services to tailor CRM strategies that enhance customer engagement and retention.
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Become a Customer-centric Process expert
Learn how to think and design Customer centric process that can seamlessly support the customer needs be it during Presales, sales or post sale stage.
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Enhance Customer Insights
Learn how to leverage customer data to design personalized solutions, thus improving customer satisfaction and loyalty in your current role.
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Transition into Techno-functional role
If you are currently in a technical role, looking to transition into a techno-functional Business Analyst role without losing touch of technology.
Some of our Marquee Programs
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BUSINESSNEXT Foundation Program:
This will take learners through the core Foundational aspects of the BUSINESSNEXT application. Learners will learn critical concepts of solutions like Objects, Master data setup, Process flows, Configuration, Reporting etc. After completing this training, they will be able to build & execute an end-to-end business process.
Duration: 7-10 days
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BUSINESSNEXT Foundation Certification
This certification curriculum is an extension of the above BUSINESSNEXT Foundation program, and additionally includes a Capstone project (a practical case-study with mini-implementation) to apply the concepts holistically. This implementation study is then assessed by a panel of experts who validate the conceptual understanding and application correctness.
Duration: 15-20 days (includes the previous program)
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BUSINESSNEXT Platform Technical Program:
This training will take learners through some important technology enablers of the BUSINESSNEXT platform. They will learn critical concepts of solutions such as Integration using Autonoma Designer, Authentication, APIs, Developer Reports, Utility Tools etc. After completing this training, they will be able to build & deliver technology components of delivery.
Time: 4-5 days
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To know more about these programs and all other programs like CRM Foundation, CUSTOMERNEXT, DATANEXT, and Production Management, do write to [email protected].
