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Full stack AI + Big Data

Platform

  • Leverage Data Studio

    Leverage Data Studio

    Deploy pre-built connectors and pipelines, build new ones with drag and drop designers and easily handle high variety, high volume and high velocity of data from data warehouses, applications, databases, events, files and more.

  • Apply AI Studio

    Apply AI Studio

    Explore out-of-box industry-specific AI models to improve customer experiences, automate decisioning and create a zero-ops model with hyper automation.

  • Augmented Analytics

    Augmented Analytics

    Analyze streaming data in real-time, identify signals, trigger actions and nudges to empower your teams to significantly boost productivity and customer experience.

Forrester Badge

BUSINESSNEXT recognized as a Leader

Forrester Wave™ Financial Services CRM, 2023

Forrester's comprehensive evaluation of financial services CRM providers against 39 criteria includes BUSINESSNEXT as a leader, securing highest scores for the top five evaluation criteria below

  • Prospecting and Outreach

  • Lead Generation and Prioritization

  • Customer Insight and 360 View

  • Account Opening

  • Customer Self-Service and Engagement Capabilities

Data Studio

Transform High Variety, Velocity & Volume Data

  • Chart your data with our Data Model Designer

    Chart your data with our Data Model Designer

    Extract, transform, and load databases, mine raw data for actionable insights and resolve data relationships.

  • Manage data easily with Data Boxes

    Manage data easily with Data Boxes

    Enable enterprise wide data compliance and governance construct for administrators to manage and maintain various data initiatives across departments and business lines. Prevent data lakes turning into data swamps by controlling access, enabling audit trail, while ensuring the right data is available to the right users.

  • Create your own dashboard with our Dashboard Designer

    Create your own dashboard with our Dashboard Designer

    Create intuitive, powerful data dashboard with zero coding through drag and drop visual designers with prebuilt dashboard themes, be it marketing dashboard, monitoring dashboard, opportunity dashboard and more.

AI Studio

For real world results

  • Extract actionable insights from Big Data

    Extract actionable insights from Big Data

    Analyse unstructured data like emails, voice, multi-lingual chats for extracting information and insights in real-time to automatically create cases, leads, sentiment analysis and suggest next best actions.

  • Harvest Signals

    Harvest Signals

    Demystify streaming data in real time with Fling, Kafka, and more. to identify patterns that can be used as signals to trigger actions and nudges, which can be sent to external systems.

  • Make data easy-to-read with our Analytical Explorer

    Make data easy-to-read with our Analytical Explorer

    Design and view data in your preferred format graphically or in a tabular form.

ready to use industry models

Predictive Analytics

  • Conversion probability
  • Video Analytics
  • Sentiment Analytics

Segmentation Models

  • Predictive audience
  • Real-time offers
  • Engagement playbooks

Deep Learning

  • Image Extraction
  • Feature Extraction
  • Auto credit decisioning

Scoring Models

  • Lead scoring
  • Contact scoring
  • Account scoring

Discover

DATA & how it can empower you

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Industry Editions

Ready for immediate use, right out of the box and solutions that make change easy, fast and simple.

inspirational

Success Stories

In our customers' words, how we got them ready for anything the future could bring.

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Arab Bank

Faster multi-country rollout on a multi-tenant architecture for the largest Arab banking network

Khan Bank

Maximizing Customer Lifecycle Value With A Smart Customer Service Platform

BDI Bank

Fuelling Growth, Profits And Loyalty On A Modern CRM Platform

HDFC Bank

86% Improvement In Customer Loyalty Index

National Bank of Oman

240% Increase In Lead Conversions And More High-Impact Results Below

SBI Bank

Cementing Banking Dominance With An Intelligent, Unified Platform Across All Lines Of Businesses

Reserve Bank of India

Delivering end to end, omnichannel, timely resolutions for customer issues

AXIS Bank

90% Reduction in average service turnaround time and more transformations inside

IndusInd Bank

Deliver Next Generation Customer Engagement & Experience

Kotak Bank

400% Increase In CASA Leads & More Transformations Inside

Kotak Life Insurance

400% Increase In CASA Leads & More Transformations Inside

TP Bank

Seamlessly onboarding customers with a unified platform

Tata AIA

Transforming relationships through NEXT generation Digital CRM

PNB Metlife

90% Reduction in Service TAT

Security Bank

Digital Transformation on a Unified Platform

Bajaj Allianz

Delivering a unified experience across channels

Max Life

Gaining Agility with Next Generation Operating Model

SBI Life

Change ready technology platform that streamlines and accelerate Insurance

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