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BUSINESSNEXT ranked #1

Forrester Wave™ for Financial Services CRM, 2025

Outperforming Global CRM vendors with the highest score for Platform offerings and Customer feedback

  • Highest Overall score for Platform Offerings among all the vendors

  • Highest Customer Feedback rating among all the vendors.

  • Only platform with a perfect score of 5/5 for AI (Predictive, Generative, Agentic)

  • Only platform with a perfect score of 5/5 for User Adoption

  • Highest score of 5/5 for Vision, Innovation, and Roadmap

Our Values

At BUSINESSNEXT, the people are different, but the values are the same. That's what anchors us. From wanting to spread happiness wherever we are, to consciously helping others learn and grow; spending quality time on solving problems together to wow-ing customers by serving them with care, it is the values that make us who we are.

To find out if we share the same values,

high impact

Delivered

1 million +user

In Banking & insurance industry

1 billion +customers

Managed On Platform

85%workforce

Using the platform in every implementation

Investor

  • Avataar

    Avataar is a growth stage, Operational fund - partnering actively with brilliant regional Tech-led B2B & SaaS startups to Re-invent, Scale & Transform into successful, enduring global businesses.

    Together, we believe we can scale new peaks and transform India & South-East Asia into product nations, building for the world! So say hello to your scale-up sherpas and goodbye to tons of preparation for the next board meeting.

  • Ascent

    Ascent is one of the most experienced and stable GP teams in India with over 175+ years of combined Indian PE experience.

    We have provided growth capital to more than 100 outstanding entrepreneurs building game-changing companies across multiple sectors IT & ITES (Software & SaaS, IT services and products), Consumer Technology (E-Commerce, Fintech, Edtech), Healthcare & Pharma, and BFSI.

World view Presence

  • Our Users

    • 1 Million +

      User Base

  • Customer Base

    • 50+

      Countries

  • Our Presence

    • 10+

      countries