Smarter Sales & Order Management
40% Reduction in inventory holding costs through real-time inventory tracking and demand forecasting
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Real Time Inventory Tracking
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Track inventory levels in real-time, with automatic updates as products are sold or restocked to avoid stockouts and reduce overstocking.
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Get comprehensive view of inventory levels across all locations, with tools for managing inventory transfers and optimizing stock levels to make informed decisions about replenishment and restocking, reducing costs and improving efficiency.
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Get real time insights on product and SKU performance, with data on sales trends, demand patterns, and product profitability.
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Automated Order Processing
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Automate the order confirmation process and send confirmations to customers instantly
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Automate invoice and payment processes to avoid errors and delays
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Improve operational efficiency and deliver high quality customer service
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Integrated Sales Reporting
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Monitor sales performance across all channels and make data-driven decisions.
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Get customizable dashboards that provide an overview of key metrics, such as sales volume, customer behavior, and product performance.
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Analyze sales data in-depth and generate custom reports, providing insights into customer behavior, sales trends, and product performance, which can inform future sales strategies.
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AI driven Customer Management
80%+ customer queries handled by chatbots, reducing customer servicing costs by 30%
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AI driven personalization
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Purchase history, browsing behavior, and demographic data can be analyzed by AI models to deliver personalized interactions with customers.
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Get complete view of customer intelligence, spending habits to better understand customer preferences and provide targeted recommendations, offers, and promotions.
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Foster stronger relationships with customers and increase loyalty to the brand.
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Predictive Analytics
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Analyse customer behavior, purchase patterns, and historical data to identify potential future trends, to make data-driven decisions about inventory, promotions, and marketing strategies.
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Create personalized product recommendations and marketing campaigns that increase engagement, retention, and revenue.
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Forecast demand accurately, optimize supply chain and inventory management, reducing waste and minimizing stockouts.
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Smart Chatbots
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Provide instant customer support and assistance, 24/7, reduce response time and reduce operational costs
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Understand customer queries and provide relevant and accurate responses with NLP and ML
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Provide personalized recommendations and offers based on customer preferences, purchase history, and browsing behavior.
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Intelligent Analytics & Reporting
15% Increase in sales with 5%+ increase in profit margin through data analytics driven business decisions
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Data Analysis
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Get real time analysis on customer data, sales trends, and inventory levels.
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Gain valuable insights into operations and make data-driven decisions to improve business performance.
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Generate custom reports based on specific metrics and KPIs, to monitor performance and identify areas for improvement.
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Real Time Reporting
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Get real-time reporting on KPIs, such as sales volume, revenue, and customer retention.
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Monitor performance in real-time to take corrective actions quickly if necessary.
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Real-time reporting helps retailers make informed decisions to improve business performance.
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Customizable Dashboards
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Customize the dashboard according to your preferences, displaying the most important metrics for you
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Get a clear overview of the business performance at a glance and identify areas that need improvement
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Make better decisions based on the relevant data displayed on the dashboard
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BUSINESSNEXT recognized as a Leader
Forrester Wave™ Financial Services CRM, 2023
Forrester's comprehensive evaluation of financial services CRM providers against 39 criteria includes BUSINESSNEXT as a leader, securing highest scores for the top five evaluation criteria below
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Prospecting and Outreach
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Lead Generation and Prioritization
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Customer Insight and 360 View
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Account Opening
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Customer Self-Service and Engagement Capabilities
inspirational
Success Stories
In our customers' words, how we got them ready for anything the future could bring.
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