Increase credit card issuance

by 300%

Deliver Amazon like experience with compelling journeys

  • Extreme self service

    Extreme self service

    Enable customers to instantly choose pre-approved credit card offers, instant credit and fraud checks, data validation and more. Deliver onboarding in minutes.

  • Faster go to market

    Faster go to market

    Deliver innovative and customized card offerings catering to your targeted segments, with personalized end to end experience.

  • Onboard in minutes

    Onboard in minutes

    Get API driven validations, capture documents digitally, enable best in class data security and zero touch processes to drive scale and faster turnaround times.

  • Personalization at scale

    Personalization at scale

    Get a flexible, omni-channel, scalable system that propels your card processes to be key value differentiators.

Forrester Badge

BUSINESSNEXT recognized as a Leader

Forrester Wave™ Financial Services CRM, 2023

Forrester's comprehensive evaluation of financial services CRM providers against 39 criteria includes BUSINESSNEXT as a leader, securing highest scores for the top five evaluation criteria below

  • Prospecting and Outreach

  • Lead Generation and Prioritization

  • Customer Insight and 360 View

  • Account Opening

  • Customer Self-Service and Engagement Capabilities

AI Driven

Credit Card Origination

Acquire customers faster

Acquire customers faster

  • Capture credit card applications from website, mobile apps, SMS, phone calls, missed calls, Branch, ATMs, KIOSK, Business Correspondents (BC), Business Facilitator(BF), Direct Selling Agent (DSA), online lead aggregators and more.

  • 24X7, Omnichannel accessibility with hyper personalized card offers and advanced targeting.

  • Allow customers to easily upload documents, check eligibility from automated predefined business rules and display pre-approved offers.

Create end to end card buying experience

Create end to end card buying experience

  • 90+ Ready connectors to fetch, extract and utilize data from various systems including National ID system, Tax systems, core banking, credit rating bureaus, social and more.

  • Codeless configuration with more than 50 out-of-the-box patterns.

  • Make full use of multi-app capabilities with restful web services which can share data with any external application and support 2-way bidirectional integration.

Enable near instantaneous experience

Enable near instantaneous experience

  • Faster checks, validations, processing with API driven processes

  • Deliver fully automated journeys for accelerated growth.

Deliver paperless experience

Deliver paperless experience

  • Integrate seamlessly with existing systems with best-in-class encryption and data privacy.

  • Enable easy document uploads, fetching, auto filling and data extraction with OCR capabilities

  • Deploy extensive APIs for smooth DMS experience

Reduce turnaround time by 90%

Reduce turnaround time by 90%

  • Analyse customer behaviour, financial status with AI/ML driven models

  • Automate identity verification and validation

  • Configure smart business rule engines for smarter deviation management.

Increase conversions and reduce journey drop offs

Increase conversions and reduce journey drop offs

  • Analyse customer behaviour with machine learning and whitespace analysis with algorithmic win back modeler.

  • Create dynamic personalized card offers along buying journeys

  • Leverage compelling journeys that magnify your unique value propositions.

inspirational

Success Stories

In our customers' words, how we got them ready for anything the future could bring.

view all
Arab Bank

Faster multi-country rollout on a multi-tenant architecture for the largest Arab banking network

Khan Bank

Maximizing Customer Lifecycle Value With A Smart Customer Service Platform

BDI Bank

Fuelling Growth, Profits And Loyalty On A Modern CRM Platform

HDFC Bank

86% Improvement In Customer Loyalty Index

National Bank of Oman

240% Increase In Lead Conversions And More High-Impact Results Below

SBI Bank

Cementing Banking Dominance With An Intelligent, Unified Platform Across All Lines Of Businesses

Reserve Bank of India

Delivering end to end, omnichannel, timely resolutions for customer issues

AXIS Bank

90% Reduction in average service turnaround time and more transformations inside

IndusInd Bank

Deliver Next Generation Customer Engagement & Experience

Kotak Bank

400% Increase In CASA Leads & More Transformations Inside

Kotak Life Insurance

400% Increase In CASA Leads & More Transformations Inside

TP Bank

Seamlessly onboarding customers with a unified platform

Tata AIA

Transforming relationships through NEXT generation Digital CRM

PNB Metlife

90% Reduction in Service TAT

Security Bank

Digital Transformation on a Unified Platform

Bajaj Allianz

Delivering a unified experience across channels

Max Life

Gaining Agility with Next Generation Operating Model

SBI Life

Change ready technology platform that streamlines and accelerate Insurance