AI-driven Compliance Management

30% Reduction in regulatory compliance cost

  • Real-time monitoring

    Real-time monitoring

    • Continuously monitor vast amounts of data from multiple sources, including regulatory requirements, industry guidelines, and internal policies.

    • Analyze data in real-time, identifying potential compliance issues and risks as they emerge.

    • Take corrective actions promptly and proactively, reducing the risk of penalties, fines, and reputational damage.

  • Automated Workflows

    Automated Workflows

    • Use 8+ low-code/no code drag-and-drop process designers to create seamless journeys, auditing, and reporting, reducing the risk of human error and increasing efficiency.

    • Free up compliance teams to focus on more complex tasks and decision-making.

    • Significantly reduce labour costs to allocate resources to other critical areas.

  • AI-powered Predictive Analytics

    AI-powered Predictive Analytics

    • Use Machine Learning to predict potential compliance issues before they occur.

    • Get proactive insights to reduce the risk of non-compliance.

    • Enable continuous improvement of compliance management processes by identifying and addressing potential issues in advance.

Sample Management

30% cost savings by reducing rework, increasing productivity, and minimizing waste

  • Efficient Sample Tracking

    Efficient Sample Tracking

    • Ensure proper handling and processing of samples, including proper storage conditions, transport, and disposal.

    • Track and monitor of samples at all stages of the lifecycle to prevent loss, damage, or contamination.

    • Manage the complete lifecycle of samples from collection to disposal, including tracking their usage and expiration dates, and maintaining proper documentation to comply with regulatory guidelines.

  • Real-time data capture and analysis

    Real-time data capture and analysis

    • Generate reliable and useful insights by capturing data in real-time and minimizing errors or inaccuracies during the data entry process.

    • Enable informed decision-making by identifying trends, forecasting demand, and optimizing processes to improve efficiency and reduce costs.

    • Be 100% compliant with regulatory guidelines, including maintaining proper documentation and traceability.

  • Ready Ecosystem Connectors

    Ready Ecosystem Connectors

    • Get 150+ ready connectors that seamlessly integrate with inventory management to ensure that the required supplies and materials are always available to manage samples.

    • Automate the sample ordering process, track sample requests, and manage sample shipments efficiently, reducing turnaround time.

    • Enable 360-degree view of customer interactions, including sample requests, feedback, and preference, provide personalized service and anticipate their needs.

Key Opinion Leader (KOL) Management

10X ROI with Smart KOL Management

  • Identify and segment Key Opinion Leaders

    Identify and segment Key Opinion Leaders

    • Identify key opinion leaders based on their areas of expertise, geographic location, and other relevant factors.

    • Segment KOLs based on their level of influence, preference, and needs, among other relevant factors.

    • Enable targeted engagement by providing tailored content, events, and communication channels based on the KOL's segmentation, building stronger relationships.

  • Customize Engagement Plans

    Customize Engagement Plans

    • Create personalized content for KOLs based on their interests, background, and current needs.

    • Organize targeted events that cater to the specific interests and needs of KOLs.

    • Understand the preferred communication channels of KOLs, such as email, phone, or social media.

  • Performance Tracking and Analysis

    Performance Tracking and Analysis

    • Track and monitor KOL interactions, responses, and referrals generated.

    • Analyze the tracked data to measure the effectiveness of KOL management strategies and campaigns.

    • Identify areas for improvement and optimize overall KOL engagement approach to enhance the success of the campaigns.

Forrester Badge

BUSINESSNEXT recognized as a Leader

Forrester Wave™ Financial Services CRM, 2023

Forrester's comprehensive evaluation of financial services CRM providers against 39 criteria includes BUSINESSNEXT as a leader, securing highest scores for the top five evaluation criteria below

  • Prospecting and Outreach

  • Lead Generation and Prioritization

  • Customer Insight and 360 View

  • Account Opening

  • Customer Self-Service and Engagement Capabilities

inspirational

Success Stories

In our customers' words, how we got them ready for anything the future could bring.

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Kotak Life Insurance

200% Increase in first-touch resolutions rates & more

TATA AIA

70% Improvement in Service TAT & More

PNB Metlife

90% Reduction in Service TAT

Bajaj Allianz

Insurance CRM for a Continuous, Delightful Experience

Resources

Embrace Risks Profitably In Insurance
Embrace Risks Profitably In Insurance

Embrace Risks Profitably In Insurance

Insuring the Future with AI-Driven Risk Management

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Insurance CRM: Creating Value Through Next-Generation Operating Models
Insurance CRM

Insurance CRM: Creating Value Through Next-Generation Operating Models

The purpose of insurance is enough protection for a rainy day. The covid-19 pandemic cloudburst means even the most prudent insurers are rapidly needing a bigger umbrella.

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Next Generation Digital Journeys in Insurance Claims
Next Generation Digital Journeys in Insurance Claims

Next Generation Digital Journeys in Insurance Claims

For the first time in decades, insurers are playing a tune that the customers can whistle.

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