AI driven Contact & Lead Management
50% increase in sales-ready leads through AI powered lead scoring and nurturing
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AI powered lead scoring and qualification
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Prioritize leads based on behavior and engagement with content, improving sales team efficiency and closing rates through AI models.
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Score leads based on their likelihood to convert and segment them based on their behavior and interests, allowing for more personalized and effective marketing.
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Automate lead nurturing processes such as email campaigns, chatbots, and targeted content delivery, providing a more personalized and engaging experience.
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Personalized Engagement
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Tailor communications with prospects and customers by analyzing data on their preferences and past interactions.
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Build stronger relationships with prospects and customers, leading to increased engagement.
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Drive revenue with personalized messaging.
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Pipeline Management
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See where your deals stand in the sales cycle, what stage they are in, and how close they are to closing.
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Track the progress of each deal in real-time to identify any bottlenecks or obstacles and take action to keep the deal moving forward.
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Forecast Sales Revenue: Estimate the amount of revenue expected to generate from each deal and make an informed decisions about resource allocation and business planning.
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Smart Campaign Management
60% Increase in engagement through personalized campaigns
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Audience Segmentation
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Segment audiences based on demographics, behavior, interests, and other criteria.
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Deliver targeted content and personalized offers to specific groups within the audience.
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Improve engagement rates and increase the effectiveness of campaigns.
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Intelligent Automation
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Automate tasks such as message optimization, campaign analysis, and reporting.
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Save time and resources, increase efficiency, and reduce the risk of human error.
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Improve overall campaign management and streamline processes.
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Analytics and reporting
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Provide in-depth analytics and reporting to measure campaign performance.
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Use data to analyse customer behaviour and campaign effectiveness.
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Optimize campaigns and achieve better ROI by identifying areas for improvement through analytics and reporting.
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AI powered Customer Analytics
25% Reduction in customer churn through AI powered customer analytics
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Identify Patterns
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By analyzing customer behavior data, such as click-through rates, purchase history, and social media activity, gain insights into which products or content are most popular and tailor offerings accordingly.
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Analyze data on customer interactions with different types of content, products, or services to develop new offerings or modify existing ones to better align with customer preferences.
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Stay ahead of the curve and create content, products, and services that align with current and future customer needs.
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Personalized Engagement
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Personalize offerings by analyzing customer data, such as purchase history, browsing behavior, and social media activity.
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Personalize content by analyzing customer data on content preferences and behaviors.
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Personalize communication with customers by analyzing customer data on communication preferences and behaviors.
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Reduce Churn
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Identify customers who are at risk of churning by analyzing customer data, such as usage patterns, purchase history, and customer service interactions.
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Develop personalized strategies to retain at-risk customers by analyzing customer data to understand the underlying reasons for their potential churn.
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Measure the effectiveness of their retention strategies by analyzing customer data before and after the implementation of a particular strategy.
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BUSINESSNEXT recognized as a Leader
Forrester Wave™ Financial Services CRM, 2023
Forrester's comprehensive evaluation of financial services CRM providers against 39 criteria includes BUSINESSNEXT as a leader, securing highest scores for the top five evaluation criteria below
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Prospecting and Outreach
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Lead Generation and Prioritization
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Customer Insight and 360 View
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Account Opening
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Customer Self-Service and Engagement Capabilities
inspirational
Success Stories
In our customers' words, how we got them ready for anything the future could bring.
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