Request a Demo with BUSINESSNEXT Today!

inspirational

Success Stories

In our customers' words, how we got them ready for anything the future could bring.

view all
Arab Bank

Faster multi-country rollout on a multi-tenant architecture for the largest Arab banking network

Khan Bank

Maximizing Customer Lifecycle Value With A Smart Customer Service Platform

BDI Bank

Fuelling Growth, Profits And Loyalty On A Modern CRM Platform

HDFC Bank

86% Improvement In Customer Loyalty Index

National Bank of Oman

240% Increase In Lead Conversions And More High-Impact Results Below

SBI Bank

Cementing Banking Dominance With An Intelligent, Unified Platform Across All Lines Of Businesses

Reserve Bank of India

Delivering end to end, omnichannel, timely resolutions for customer issues

AXIS Bank

90% Reduction in average service turnaround time and more transformations inside

IndusInd Bank

Deliver Next Generation Customer Engagement & Experience

Kotak Bank

400% Increase In CASA Leads & More Transformations Inside

Kotak Life Insurance

400% Increase In CASA Leads & More Transformations Inside

TP Bank

Seamlessly onboarding customers with a unified platform

Tata AIA

Transforming relationships through NEXT generation Digital CRM

PNB Metlife

90% Reduction in Service TAT

Security Bank

Digital Transformation on a Unified Platform

Bajaj Allianz

Delivering a unified experience across channels

Max Life

Gaining Agility with Next Generation Operating Model

Powering

1 Million + Bankers

  • Sales automation

    • 208%

      Increase in lead conversion

    • 40%

      Increase in cross selling

    • 90%

      Reduction in sales tat

  • Customer Service & Support

    • 52%

      Improvement in service quality

    • 42%

      Increase in net promoters score

    • 86%

      Improvement in customer loyality index

  • Campaign management

    • 370%

      Increase in leads generated

    • 108%

      Increase in response rate

    • 23%

      Increase in campaign frequency

  • Staff imapct

    • 75%

      bank workspace using CRM for sales

    • 10K +

      Number of daily personalisede reports