2 million+ instant

digital accounts

Significantly reduce journey abandon rates.

  • Dynamic digital journeys

    Dynamic digital journeys

    Create adaptive, integrated, and frictionless journeys with real time customer intelligence and dynamic personalized offers across savings, checking, current account, CD, MMA, IRA, HSA and more.

  • Faster customer onboarding

    Faster customer onboarding

    Attract deposits instantly by enabling instant funding options through integrations with multiple payment gateways. Set automated sequential onboarding steps with advanced playbooks.

  • Maximize conversions

    Maximize conversions

    With Regain Win Back ModelerTM, deploy smart win back processes with dynamic, personalized offers to reduce drop offs.

  • Deliver paperless experience

    Deliver paperless experience

    Capture specific documents related to the custom products and digitally capture data from machine generated documents like National Id, Driver’s Licence, Social Security Card etc. with the help of OCR and auto populate fields in workflows.

Forrester Badge

BUSINESSNEXT recognized as a Leader

Forrester Wave™ Financial Services CRM, 2023

Forrester's comprehensive evaluation of financial services CRM providers against 39 criteria includes BUSINESSNEXT as a leader, securing highest scores for the top five evaluation criteria below

  • Prospecting and Outreach

  • Lead Generation and Prioritization

  • Customer Insight and 360 View

  • Account Opening

  • Customer Self-Service and Engagement Capabilities

AI Driven

account opening & Onboarding

Create attractive, responsive screens

Create attractive, responsive screens

  • Modify backgrounds and add validations on fields with a drag and drop designer.

  • Design screens for change ready journeys on the fly.

  • Intuitively define data sources and custom actions.

Create compelling experiences

Create compelling experiences

  • Create personalized customer journeys and consume microservices with drag and drop screen navigation elements.

  • Stitch together multiple elements with real time redirection and API calls.

Verify customers and be regulatory complaint in
                                            real time

Verify customers and be regulatory complaint in real time

  • Eliminate bad actors by providing integration with regulatory agencies to deliver OTP based eKYC and Video KYC providers to prevent fraud.

  • Be enabled with features such video call recording for identity capture and verification, Geo tagging and concurrent audit.

  • Be compliance ready with GDPR, AML, KYC and other Government regulations.

Grow deposits faster

Grow deposits faster

  • Activate accounts instantly with a unique Customer Account Number and onboarding process.

  • Attract deposits instantly by enabling instant funding options

  • through integrations with multiple payment gateways and core systems.

Maximize conversions and reduce journey drop offs

Maximize conversions and reduce journey drop offs

  • Analyse customer behaviour with machine learning and whitespace analysis with algorithmic win back modeler.

  • Create dynamic personalized offers along the account opening journeys.

  • Leverage compelling journeys that magnify your unique value propositions.

Create end to end account opening and onboarding
                                            experience

Create end to end account opening and onboarding experience

  • 90+ Ready connectors to fetch, extract and utilize data from various systems including National ID system, Tax systems, credit card, core banking, credit rating bureaus, social and more.

  • Codeless configuration with more than 50 out-of-the-box patterns.

  • Make full use of multi-app capabilities with restful web services which can share data with any external application and support 2-way bidirectional integration.

inspirational

Success Stories

In our customers' words, how we got them ready for anything the future could bring.

view all
Arab Bank

Faster multi-country rollout on a multi-tenant architecture for the largest Arab banking network

Khan Bank

Maximizing Customer Lifecycle Value With A Smart Customer Service Platform

BDI Bank

Fuelling Growth, Profits And Loyalty On A Modern CRM Platform

HDFC Bank

86% Improvement In Customer Loyalty Index

National Bank of Oman

240% Increase In Lead Conversions And More High-Impact Results Below

SBI Bank

Cementing Banking Dominance With An Intelligent, Unified Platform Across All Lines Of Businesses

Reserve Bank of India

Delivering end to end, omnichannel, timely resolutions for customer issues

AXIS Bank

90% Reduction in average service turnaround time and more transformations inside

IndusInd Bank

Deliver Next Generation Customer Engagement & Experience

Kotak Bank

400% Increase In CASA Leads & More Transformations Inside

Kotak Life Insurance

400% Increase In CASA Leads & More Transformations Inside

TP Bank

Seamlessly onboarding customers with a unified platform

Tata AIA

Transforming relationships through NEXT generation Digital CRM

PNB Metlife

90% Reduction in Service TAT

Security Bank

Digital Transformation on a Unified Platform

Bajaj Allianz

Delivering a unified experience across channels

Max Life

Gaining Agility with Next Generation Operating Model